Warranty & Repairs

Bulova Warranty

Your Bulova watch is covered by our 3-Year Global Warranty ( download PDF ).


If your Bulova watch needs warranty service or non-warranty service, we recommend you send it to an authorised Bulova Service Centre.  

  1. Pack your watch securely in a small, padded shipping box. Do not include your original watch box or packaging you wish to have returned as all packaging is discarded upon receipt. Enclose a letter of work required and contact information in the box.
  2. Ship your package to a Bulova Service Centre (see address below). We recommend using a carrier that can track and insure your package. Bulova is not responsible for lost or stolen packages.
  3. We will email you when we receive your package and enter your repair order into our system. It will then take 2-4 weeks to assess your repair before your watch is serviced. You will be notified about any costs that are not covered by warranty. 

Bulova Service Centres


Citizen Watches Australia Pty Ltd
PO Box 748
Chatswood, NSW, 2057

Phone: 02 9452 7300
Email: cs@support.citizenwatches.com.au

For other countries, please visit our Service Centre Locator.